Support Worker

  • Job Reference: 51934628-2
  • Date Posted: 14 January 2018
  • Recruiter: Home Group
  • Location: Ipswich, Suffolk
  • Salary: On Application
  • Sector: Government & Defence
  • Job Type: Permanent

Job Description



Support Worker
Part Time (18.75 hours per week)


Temporary - this position is available to 31st May 2018, with the possibility of an extension.
Salary starts at £16,523 (£8261.50 part time) to £17,000 pro rata rising to £18,500 pro rata through performance plus Sleep In Shifts of £35.00.


Whose life have you changed today?

Home Group's Care and Support services change and save thousands of vulnerable people's lives every single day. Within our inspirational Care and Support team, each individual colleague truly makes a real difference, working together to support our customers to make aspirational and life-long changes. Join us and see what an amazing difference you can make at work every single day!

We have a fantastic opportunity for an enthusiastic and caring Support Worker like you (known internally by us as Support Worker - Level 2) to join our service which provides support to a cluster of services comprising of 5 Supported Housing Services, a Respite Service, a Short Stay Service and a Community Recovery Service. We support adults who have a diagnosis of severe and enduring mental health conditions, who may also have substance misuse issues and/or a mild learning disability.

We work very closely with the Mental Health Integrated Delivery Teams, Home Treatment Team, Adult Social Care Services, Acute Services, Forensic Services & other key agencies. All of the above services have access to an out of hours on call system to support colleagues/ customers in the event of an emergency.

As an experienced Support Worker, you'll help change lives for the better by assisting in delivering identified tasks based upon customers' individual needs and aspirations, as identified within their personal support plans. You'll liaise with external agencies and work closely with our Senior Support Workers too in assessing and engaging support for our customers. Together you will really make a difference, empowering our customers to develop the independent living skills they need to successfully move on with a positive future.

It's really important to us that you have time to what you are really care about; changing customers lives for the better. So to free up your time, you'll be given the latest IT kit, which could include a Surface Pro tablet and smart phone, supported by our new online integrated IT system which means that you don't have to be in the office as you can complete support plans on the go. You'll also be paid between customers visits and for your mileage too.

A bit about us

We are one of the UK's largest providers of high quality housing and supported housing services. Through our Care and Support services, we make a real different to the lives of 30,000 vulnerable people in over 500 supported housing, justice and health services each year. Join us and be part of an organisation that changes thousands of vulnerable peoples' lives for the better every single day.

A bit about you

We want someone like you, with the passion and motivation for helping vulnerable people make positive and lasting changes to their lives. To flourish in the role, you'll have a practical understanding of safeguarding, risk assessments, confidentiality and support plans. You'll be great at managing your own time, working on your own initiative, have strong communication skills and be able to positively influence people from all different backgrounds. It's important to us that you have the compassion and empathy to work with vulnerable people in a housing related social care setting and we do need you to also have good IT skills too.

We'll be impressed if you have knowledge of this sector, our customer group and experience of working with hard to reach customers, but don't worry as we'll also develop your skills in this too.

As we provide 24-hour support to our customers, you'll work on a rota basis and take your turn working evening, sleep in shifts, weekends and bank holidays. There is an expectation that collegaues will work across a variety of services depending upon customer and service requirements.

If you are successful, we need you to have an Enhanced Disclosure Check through the Disclosure and Barring Service which we'll pay for.

You'll be impressed with our fantastic rewards and benefits package. Click here and find out more...

Want to apply?

Great, all you need to do now is upload a covering letter and your CV. Please do include a covering letter with your CV as otherwise we won't be able to review your application. We really want to know more about what you will bring to the role, your experience and for you to tell us how you live our values every day. To help, we've created a template for both which you can download in the careers section of our website and if you are viewing the vacancy on our current vacancies page by clicking here .

You can also view the full job description for the role by visiting our vacancies page or if you are already on our site b y clicking here .

Make yourself at Home

We have a big role to play in tackling prejudice and discrimination. We want you to be yourself at Home Group and we value everything that makes you unique. We recognise and celebrate your differences and together we make Home Group a special and great place to live and to work.

Home Group's values: Caring | commercial | accountable | energised